OEM/ODM Manufacturer Medical Oxygen Generator – Oxygen Concentrator(AE Series) – AVAIH

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Packaging Information

One unit/one carton. We can pack 2/4/6/8/12 units in pallets.
The inner layer is packed in a safe foam carton to ensure that the oxygen concentrator is well protected.
Make this oxygen concentrator package safe for fast delivery

Pre-sales Service

1.We maintain good communication with customers and listen to their requirements carefully, and recommend the most suitable model according to the customer’s use environment and user population
2. Provide customers with documentation, instructions on how to use, precautions, guidance operations and video guidance materials according to the model, so that customers can quickly grasp the use of the product.
3. We welcome customers’ OEM and ODM needs.
4. Sincerely invite customers to visit the factory and visit the production line, we give enthusiastic explanations to make customers fully understand the production and operation of products. Customers are welcome to visit our booth when participating in the exhibition, fully understand the advantages of our products, and provide free technical training.

In-sales Service

1.Delivery time: generally within 7 working days after receipt of payment. If there are special requirements and large quantities, we will do a good job of communication, negotiate closely with the production department, try to shorten the delivery time, and give customers the most satisfactory delivery time
2. We will keep close contact with customers during production and transportation to understand the status of the goods. Track the production of goods every day, and make statistics, and strictly require each link to make it clear and accurate. Timely charter and book space, shorten the delivery date as much as possible, so that customers can get the goods earlier, which is conducive to seizing sales opportunities

After-sales Service

1.Query the operation of the machine and help customers solve the problem as soon as possible. Customers can get in touch with us at any time, we will respond in the first time, so that customers can get a better after-sales service experience
2.Pay attention to and listen to the future needs of customers, and improve products according to customer requirements to make them more competitive in the target market, and continuously improve product performance and product design
3. During the warranty period, non-artificial accessories are provided free of charge, express to customers at the fastest speed, and guide the installation operation. If it is damaged due to human reasons, we will fully assist and provide the same service, but we need to charge relevant fees, such as parts costs, etc.